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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Meredith Ussery

June 20, 2026

5  out of  5
rating by Meredith Ussery
"I'm happy with State Farm Insurance. Tim Smith is a great agent and all the employees are willing to help when i need assistance."
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Kenzie Smith

June 17, 2026

5  out of  5
rating by Kenzie Smith
"Great experience, super helpful and made the whole process easy. Also great prices for a recent graduate. Ms. Yareli Pecina was super kind and cheerful, and answered all my questions with zero confusion."
We responded:
"Thank you for the kind review Kenzie, we’re glad to know Yareli was able to answer all of your questions! "
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Carole Brown

June 12, 2026

5  out of  5
rating by Carole Brown
"This business is a very professional and helpful business. Some of the office workers are very knowledgeable and helpful! Aylene was very helpful!"
We responded:
"Thank you for the kind review Carole, we appreciate you! "
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janine hasty

June 10, 2026

5  out of  5
rating by janine hasty
"Staff were very friendly and helpful!"
We responded:
"Thank you for your kind words! We’re so glad our team was friendly and helpful. We truly appreciate your support and look forward to helping you again!"
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Mary Tinsley

June 8, 2026

5  out of  5
rating by Mary Tinsley
"Great people to work with. They explain different forms of insurance and investments in very clear, undertandable language. Excellent customer service as well!"
We responded:
"Thank you Mary! We appreciate you and Rick! We enjoy being able to help you and Rick with your insurance needs! It is always a true delight getting to sit down and talk with y'all!"
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ivin turner

June 8, 2026

5  out of  5
rating by ivin turner
"It’s always a pleasure to do business With your business, very helpful very professional thank you so much"
We responded:
"Thank you for your kind words! We truly appreciate your continued trust and support. It’s always a pleasure helping you, and we’re grateful for the opportunity to serve you!"
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Samuel Juarez

June 5, 2026

5  out of  5
rating by Samuel Juarez
"Had the pleasure of working with Yareli Pecina. She was friendly, knowledgeable, charismatic and above all, real with the information I was given. As a customer, I don't want all the jargon that comes with shopping for insurance. She helped me get both home and auto insurance at a reasonable price and made the entire process stress free. I, without a doubt, give Yareli Pecina my highest recommendation to work with if you're in the market for insurance!"
We responded:
"Thank you for your kind words and recommendation! We’re so glad Yareli was able to make the process simple and stress-free. We truly appreciate your trust in our team!"
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Tiffany Ellwanger

June 4, 2026

5  out of  5
rating by Tiffany Ellwanger
"Tim and his team are truly wonderful to work with. They are always professional, responsive, and make the entire process easy from start to finish. I especially want to recognize Daina—she is absolutely amazing. She consistently goes above and beyond to answer questions, provide guidance, and make sure everything is handled smoothly. Her attention to detail and willingness to help truly set her apart, and she is a huge asset to the team. I highly recommend Tim and his staff to anyone looking for reliable and exceptional service!"
We responded:
"We genuinely appreciate your 5-star review. It is our goal to provide high-quality insurance services, and we are happy to know that we met your expectations! "
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Liz Pepper

June 1, 2026

5  out of  5
rating by Liz Pepper
"After receiving a recommendation I went in to the Tim Smith Agency and Britni helped me get the auto and home insurance I was needing. She was very knowledgeable and professional. She answered all of my questions and I was very happy with her recommendations and walked away paying less than I expected."
We responded:
"Thank you for your kind review! We’re so glad Britni was able to help you find the right auto and home coverage while answering all your questions. We appreciate your trust in our team and look forward to serving you for years to come! "
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Kassidy Hansen

June 1, 2026

5  out of  5
rating by Kassidy Hansen
"Yareli was incredibly helpful throughout the entire process. She was kind, informative, and took the time to answer all of my questions without making me feel rushed. She made everything easy to understand and helped me find the coverage that fit my needs. Great customer service and a genuinely pleasant experience!! :)"
We responded:
"Thank you for your kind words, Kassidy! We truly appreciate you! "
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Harris Holladay

June 1, 2026

5  out of  5
rating by Harris Holladay
"Absolutely love the staff! Yareli was super helpful and made the process super easy. In and Out quick!"
We responded:
"Thank you for your kind words Harris! We truly appreciate you. "
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R. Larryn Arnold

May 14, 2026

5  out of  5
rating by R. Larryn Arnold
"The entire office is full of genuinely nice people who go above and beyond to help and explain."
We responded:
"Thank you so much for your kind words! We truly appreciate you taking the time to share your experience."
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Leslie Maynard

May 11, 2026

5  out of  5
rating by Leslie Maynard
"The office staff of Tim Smith, State Farm are awesome. I needed some help adjusting the things on my auto insurance and they are great."
We responded:
"Thank you so much for the kind words Leslie! 😊 We’re so happy our team was able to help make your auto insurance adjustments easy and stress-free. "
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Patrick S.

May 11, 2026

5  out of  5
rating by Patrick S.
"Glorianna and Britni were very knowledgeable and helpful in helping me pick out my insurance policy. They were professional and patient, and answered all my questions. They made sure I was taken care of, 5 stars for sure, I would definitely recommend!"
We responded:
"Thank you so much for the awesome words about Glorianna and Britni! We appreciate you choosing State Farm and our office! "
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Amy H

May 8, 2026

5  out of  5
rating by Amy H
"Britni helped me so much with my auto insurance quote. she saved me nearly $100 a month on my premium!"
We responded:
"Thank you for your five star review Amy! We’re so glad Britni was able to help you! "
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Lee Leland

May 7, 2026

5  out of  5
rating by Lee Leland
"Good meeting and informative. Good rapport."
We responded:
"Thank you Lee for the kind words! We appreciate you!! "
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Brianna Counts

May 6, 2026

5  out of  5
rating by Brianna Counts
"Glorianna was very helpful and made our renewal so easy. So comfortable to talk to and is just a call away if I have any questions. Really been enjoying our switch and the pricing."
We responded:
"Thank you for your 5 star review Brianna! We’re glad Glorianna was helpful and made your renewal easy! "
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Diego Ramirez

May 6, 2026

5  out of  5
rating by Diego Ramirez
"Ailyn, Britney and Glorianna have a 10/10 customer service and she help me with everything thanks a lot"
We responded:
"Wow thank you so much Diego for taking the time to tell us about your experience! We strive to provide the best customer service possible and Aylene is awesome at that! We appreciate you choosing our office and State Farm! "
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Nicole Aceres

May 6, 2026

5  out of  5
rating by Nicole Aceres
"Talk about a Godsend. These days it seems nearly everyone will gaslight a customer to convince them of some shady rate... I am the thrifty, savvy, scrunitinizing bargain hunter. Hence, I'll wait and shop until I find the best value for my money. Well TODAY I DID! THANK Y'ALL (especially Gloriana... what a lovely person)!

Talk about a stellar experience. Rarely, have I found people who offer a better rate and product value than I can find on my own, but today was such a blessing! I saved significantly on auto insurance that was already heavily discounted from my former ins company, and also found a better deal on a renters policy. I chose State Farm because it's one of few companies today that handle things with integrity and do their due diligence, managing their accounts properly so their customers can just enjoy great, reliable service. However, I often struggle because while the value is in the service, I also need to make it fit in my budget.

Out of all the agencies and companies out there, y'all went above and beyond. You know your stuff. You're warm, friendly and neighborly; but, y'all also are straight shooters which I truly appreciate! And best of all.... y'all saved me a heck of a lot of money today (and for the coming year). Thank you for being so great, with such a genuine and thoughtful staff! I am so grateful and praise God I found y'all. Thanks again!"
We responded:
"Wow Nicole! Thank you so much for such thoughtful and heartfelt words! 😊 We truly appreciate you taking the time to share your experience. Glorianna and our whole team work hard to provide honest service, real value, and care our customers can trust, so hearing this means the world to us. We’re so grateful you chose Tim Smith State Farm, and we’re excited to continue being here for you! "
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Judy Mapes

May 5, 2026

5  out of  5
rating by Judy Mapes
"I needed to make some changes in several Life Insurance policies along with making a payment on Home Rental. Daina took care of everything efficiently and I was done in 30 minutes! I would recommend this agency to anyone needing professional insurance attention!"
We responded:
"Thank you so much for the kind recommendation! 😊 We’re so glad Daina was able to help take care of your life insurance changes and rental payment quickly and efficiently. We truly appreciate your trust in our team and your support means so much to us! "
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Marisela Sanchez

May 5, 2026

5  out of  5
rating by Marisela Sanchez
"Glorianna was very knowledgeable and helpful! Was very patient with me! It’s hard for me to make a decision and she was able to guide me and helped me through the process!"
We responded:
"Thank you so much for the sweet feedback! 😊 We’re so happy to hear Glorianna was able to make the process easier and help guide you every step of the way. "
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Jill

May 4, 2026

5  out of  5
rating by Jill
"Tim Smith's office is a welcoming and helpful business."
We responded:
"Thank you so much for the kind words Jill! We appreciate you! "
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Lindsey Young

May 4, 2026

5  out of  5
rating by Lindsey Young
"Very nice and accommodating."
We responded:
"Thank you for your 5 star review, Lindsey! "
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Pikolina Chavez

April 30, 2026

5  out of  5
rating by Pikolina Chavez
"I’ve had a really positive experience with Tim Smith agency from State Farm. Aylene is responsive, knowledgeable, and genuinely helpful. Overall, Tim Smith offers a great balance of affordability, reliability, and excellent support."
We responded:
"Thank you for the kind review! We’re glad to hear you’ve had a great experience with Aylene and the Tim Smith State Farm team. We appreciate your trust and are always here if you need anything!"
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Spurs

April 28, 2026

5  out of  5
rating by Spurs
"The Tim Smith State Farm agency was extremely helpful with the transfer of my insurance from another state. Jessica was very informative, attentive, and made a rather arduous task much easier.

April 28, 2026 - I visited with Glorianna today at Tim Smith's State Farm agency. She went over my policies with me to make sure everything was still current and working for me. They have been very helpful and I recommend this agency to anyone who is in need of insurance."
We responded:
"Thank you so much for the wonderful words about Jessica! She is a true asset to our team! We appreciate you choosing our office!! "