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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Johnny Gutierrez

April 22, 2025

5  out of  5
rating by Johnny Gutierrez
"Thankyou State farm for your wonderful service Britni was amazing responsive to everything she helped me understand what I was signing up for the other insurance company I called didn't even acknowledge my call, that's ok I ran up on you guys and your service is awesome.. Thankyou so much I highly recommend you to anyone.. I am a employee at an awesome Company and definitely will share your service.."
We responded:
"Thank you so much Johnny! We appreciate so much the great feedback, and it was awesome getting to know you. We look forward to working with you for years to come!"
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Lee Leland

April 15, 2025

5  out of  5
rating by Lee Leland
"Good meeting and informative. Good rapport."
We responded:
"Thank you Lee for the kind words! We appreciate you!! "
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john fisher

April 14, 2025

5  out of  5
rating by john fisher
"Glorianna was kind, gracious and knowledgeable....saved me $$$"
We responded:
"Thank you John for the awesome words about Glorianna! So glad we were able to get you better coverage and save you money! We appreciate you!! "
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Ed cluchey

April 8, 2025

5  out of  5
rating by Ed cluchey
"Daina, is simply the “ BEST!” Her knowledge and perspectives bring a cascade of information and positive attitude in providing Our Home, Auto, and now checking into additional insurance. She is “ PHENOMENAL!!!!!!!” We strongly encourage everyone to seek Daina! We eager to share the results with all State Farm Management, as well as potential future clients. “My wife and I were profoundly welcomed back to State Farm when moving from Florida back to Texas. Daina Higginbotham is gracious and professional. She exemplified the State Farm Insurance legacy and promise. Throughout the years of continued State Farm insurance service coverage Daina has never wavered in her commitment to her clients! She is a refreshing breath of fresh air. Daina exemplified high standards throughout the car and home insurance industry with positive professionalism, courtesy, knowledge, skills, and abilities…her efforts resulted in a our decision to continue with State Farm because she treats us like family! Daina answered all my hard questions (and all my wife’s questions) with confidence and ease. That is professionalism! The reason we returned to State Farm Insurance was because of Daina! She kept all of promises made and represented your company with a shining sparkle in a diamond. We would like to strongly recommend Daina as the State Farm Insurance Agent of the Year!”"
We responded:
"Thank you Ed for the wonderful words about Daina! We agree with you that she is phenomenal!! Our office is so blessed to have her! We appreciate you sharing your experience!"
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Bill Adagio

April 4, 2025

5  out of  5
rating by Bill Adagio
"I spoke with Britni and found her to be very friendly, professional and very knowledgeable. I would recommend Tim Smith - State Farm. Can't believe Britni didn't try to sell me more than I needed. She broke down everything for me to understand. Definitely the best insurance office I have dealt with. Thank you to Britni and the staff at Tim Smith - State Farm."
We responded:
"Thank you so much Bill for the awesome words about Britni! We strive for the best customer service! We appreciate you staying with State Farm for your insurance needs! Welcome to Texas!! "
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Loreyah Yisrael

April 3, 2025

5  out of  5
rating by Loreyah Yisrael
"Great team! My experience was a pleasant one!"
We responded:
"Thank you so much for the kind words about our team! We appreciate you!! "
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Ganjian Liu

April 2, 2025

5  out of  5
rating by Ganjian Liu
"The agent of this insurance company is very good. He answered all the questions I needed to know. Thank you."
We responded:
"Thank you for the awesome 5-star review! We appreciate you! "
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sherrie arp

April 1, 2025

5  out of  5
rating by sherrie arp
"Very friendly and quick responses to quotes and policy info"
We responded:
"Thank you so much Sherrie for your awesome 5-star review! So glad we were able to help you with your insurance needs. We appreciate you!! "
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Samantha Gonzalez

March 28, 2025

5  out of  5
rating by Samantha Gonzalez
"Britni from Tim Smith State Farm has amazing customer service she helped me understand all of my options and find what best fits my needs. I am really happy to have switched over and feel well taken care of! Britni is extremely kind, knowledgeable, and patient."
We responded:
"Wow, thank you so much for the kind words about Britni! She loves getting to help our policyholders with their insurance needs! We appreciate you choosing State Farm! "
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Ennis Erickson

March 26, 2025

5  out of  5
rating by Ennis Erickson
"Very friendly, knowledgeable, and helpful. You talk to a real person no robot."
We responded:
"Thank you Ennis! We also appreciate talking one on one with our customers. We appreciate you!"
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Floyd Johnson

March 26, 2025

5  out of  5
rating by Floyd Johnson
"Outstanding"
We responded:
"Wow! Thank you so much for your 5-Star review! "
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Brice Perry

March 25, 2025

5  out of  5
rating by Brice Perry
"The ladies I spoke to were extremely nice 😊 absolutely wonderful thank you !"
We responded:
"Thank you Brice for your awesome words about our team! We appreciate you!! "
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Eddie Cardenas

March 22, 2025

5  out of  5
rating by Eddie Cardenas
"Customer service all around was excellent. Britni was very professional and was able to save me some extra coin for my pocket!"
We responded:
"Wow thank you Eddie for the wonderful words about Britni! We are so happy to have saved you money on your insurance! We appreciate you!! "
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Yeshiah Berlanga

March 19, 2025

5  out of  5
rating by Yeshiah Berlanga
"Jessica with Tim Smith State Farm is awesome! She explained everything to us in simple terms. But most of all, THEY SAVED US MONEY!! THANK YOU! A LONG time Allstate customer!"
We responded:
"We agree that Jessica is AWESOME! Thank you so much for taking the time to write about your experience with our office! We appreciate you!! "
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Chris Garza

March 19, 2025

5  out of  5
rating by Chris Garza
"Ask for Glorianna she will definitely take care of you"
We responded:
"Thank you so much Chris for the awesome 5-star review about Glorianna! We appreciate you!! "
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Julio Flores

March 18, 2025

5  out of  5
rating by Julio Flores
"I had a great experience getting home insurance through this company. Britni provided excellent customer service and helped me find the best quote for my needs. The entire process was smooth, and I felt well taken care of. Highly recommend this company for anyone looking for reliable and affordable home insurance!"
We responded:
"Wow, thank you Julio for your review and kind words about Britni! We strive to make the process as easy and comprehensive as possible! We appreciate you choosing State Farm! "
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Ernesto Romero

March 13, 2025

5  out of  5
rating by Ernesto Romero
"The insurance agent Glorianna was incredibly helpful and informative with everything our family needed for our vehicles. I was also able to finally get myself a life insurance policy and now have a solid savings account in plan for our son. The way everything was explained was very simple to understand it was a wonderful experience"
We responded:
"Wow thank you Ernesto for the awesome words about Glorianna, she is a true asset to our team! We are so glad that she was able to customize an insurance package to fit your needs! We appreciate you and your family choosing State Farm! "
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Neomi Alvenda

March 13, 2025

5  out of  5
rating by Neomi Alvenda
"Glorianna handled my policy! Offered amazing quotes, offered more helpful information & was super responsive & so very pleasant to deal with! Most reasonable auto insurance I have EVER had!"
We responded:
"Thank you so much Neomi for writing about your wonderful experience with Glorianna! So glad we were able to help you switch over to State Farm! We appreciate you!! "
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Paul Hatcher

March 12, 2025

5  out of  5
rating by Paul Hatcher
"Great office with exceptional service."
We responded:
"Wow, thank you so much Paul for the glowing review of our office! We appreciate you!! "
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Synida Barrera

March 11, 2025

5  out of  5
rating by Synida Barrera
"Britni was so helpful she helped me through the steps and make sure I understand what she was staying , and explaining it really well. She was really helpful with the situation I was having. Loved her vibe and the way she was talking to me."
We responded:
"Thank you so much Synida for your awesome feedback on your experience with Britni! We appreciate you choosing State Farm and our local office! "
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Lévi Constancio

March 5, 2025

5  out of  5
rating by Lévi Constancio
"Britni from Tim Smith State Farm was incredibly kind and helpful in guiding me to the best insurance option for my needs. She took the time to explain everything clearly, making the process smooth and stress-free. Kudos to her and the entire team for their excellent service!!"
We responded:
"Wow thank you Levi for the awesome 5-star review! So glad Britni was able to help you with your insurance needs! Welcome to State Farm! We appreciate you!! "
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Connie Fiveash

March 5, 2025

5  out of  5
rating by Connie Fiveash
"I am so glad I called Tim Smith's State Farm Office to get help on insurance questions. Tim and Britni are awesome. They are super friendly. They made me feel welcomed from the moment I walked into their office. Tim brought me bottled water while Britni ran quotes for auto insurance for me. I am definitely going to recommend them to family and friends. I also want to say that the lady that greeted me when I first walked into the office was kind and friendly as well. Very pleased with my visit. A++++service. I recently contacted Tim Smith's State Farm office in regards to a recent claim. I spoke to Aylene and she was very sweet and professional. She helped me find a body shop to work on my hailed damaged car. She made the process so easy. I highly recommend them. Thank you Aylene for all your help. Don't hesitate to contact them for all your insurance needs. Tim and his staff are awesome!"
We responded:
"So great to meet you Connie!! We love that you found your way to our agency, and we so look forward to helping you plan and prepare for your future!!"
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Allen Sudduth

March 5, 2025

5  out of  5
rating by Allen Sudduth
"Very nice and courteous, they all are very helpful."
We responded:
"Thank you so much Allen for your awesome review! We appreciate you!! "
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Joey M.

March 1, 2025

5  out of  5
rating by Joey M.
"Glad we could support a local business + the experience to sign up for auto insurance was smooth and only took 30 minutes. It was nice to have a more personable experience compared to other larger insurance companies. Definitely recommend!"
We responded:
"Thank you so much Joey for your awesome review! We appreciate your feedback on your experience with our office. So glad we were able to help you with your insurance needs! Thank you for choosing State Farm! "
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Diego Ramirez

February 26, 2025

5  out of  5
rating by Diego Ramirez
"Ailyn have a 10/10 customer service and she help me with everything thanks a lot"
We responded:
"Wow thank you so much Diego for taking the time to tell us about your experience! We strive to provide the best customer service possible and Aylene is awesome at that! We appreciate you choosing our office and State Farm! "