Skip to content
Español

Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Bailey Hopkins

Bailey Hopkins

July 30, 2025

5  out of  5
rating by Bailey Hopkins
"Glorianna was the agent who helped finalize my auto policy and get that situated. Glorianna was very personable, kind and answered all of my questions! Great service, 10/10 would recommend doing business with them!"
We responded:
"Thank you for the kind words Bailey, we appreciate you!!"
Profile photo of shawn padron

shawn padron

July 30, 2025

5  out of  5
rating by shawn padron
"very helpful & answered all my questions!! definitely recommend"
We responded:
"Thank you so much Shawn for the great review of our office! We appreciate you!!"
Profile photo of Jessi Flores

Jessi Flores

July 29, 2025

5  out of  5
rating by Jessi Flores
"I love the ease of working with State Farm but also just the way their agents truly go above and beyond. I moved back to Texas so had to switch up agents but felt welcomed and taken care of. Britni in particular was so helpful by answering my vehicle questions now that I am in a different state and just a breath of fresh air. She was so patient and kind!"
We responded:
"Welcome back to Texas Jessi! So glad we were able to help you get everything switched over easily. Britni always strives to make this process as simple as possible. We appreciate you!! "
Profile photo of soraima Cerbantes

soraima Cerbantes

July 28, 2025

5  out of  5
rating by soraima Cerbantes
"Very amazing people. Got in contact within 30 mins of leaving a voicemail. Gave me a great deal would recommend!"
We responded:
"Thank you Soraima for the awesome review! So glad we were able to help you with your insurance needs. We appreciate you!!"
Profile photo of Bryan Beck

Bryan Beck

July 27, 2025

4  out of  5
rating by Bryan Beck
"The staff here was very understanding to my personal needs of insurance that works for me, and the staff went above and beyond to work for me and helped me meet my needs within a two day period. I recommend this staff to anyone else that is new to the community as well to meet ones need of insurance in today's world."
We responded:
"Thank you Bryan for the feedback on our office! Glad that you felt we went above and beyond to meet your insurance needs. If you feel that there is anything else that we could have done better to make your experience 5-star, please let me know! We appreciate you!! "
Profile photo of Brianna Wilkinson

Brianna Wilkinson

July 25, 2025

5  out of  5
rating by Brianna Wilkinson
"If I could 100 stars I would. Was searching all day for the right insurance. The other insurance companies wanted to charge me and my husband 300-400 bucks a month just for liability. I was at my wits end. The staff here got me a quote of 200 a month full coverage and let me tell you, will define be recommending them to others. So glad I went with them and I hope you do too! Very friendly, warm and welcoming of anyone."
We responded:
"Wow thank you so much Brianna for the glowing review!! We strive to give great customer service and save you money in the process. We appreciate you choosing State Farm for your insurance needs! "
Profile photo of Faith Ybarra

Faith Ybarra

July 24, 2025

5  out of  5
rating by Faith Ybarra
"Jessica was so sweet and helpful! I enjoyed speaking with her! Definitely will recommend to friends and family!"
We responded:
"Thank you Faith for the awesome words about Jessica! We appreciate you!! "
Profile photo of Terry Macdougall

Terry Macdougall

July 24, 2025

5  out of  5
rating by Terry Macdougall
"I had a great experience working with Daina from Tim Smith's State Farm office. I really appreciated the professionalism and quick response over my request. Thank you."
We responded:
"Thank you Terry for the wonderful words about Daina! We appreciate you choosing our local State Farm office! "
Profile photo of Martha Cain

Martha Cain

July 23, 2025

5  out of  5
rating by Martha Cain
"Gloriana was very helpful. She listened, answered my questions and got us a much lower rate on our auto insurance."
We responded:
"Thank you Martha for the awesome feedback on your experience with our office and Glorianna! We appreciate you!! "
Profile photo of Monica Robles

Monica Robles

July 22, 2025

5  out of  5
rating by Monica Robles
"Excellent customer service Jessica really went above and beyond to help me get the right quote and she was very quick to respond.. the whole experience went very efficiently and courteous.."
We responded:
"So glad to hear that we were able to help you today! Jessica strives for the best customer service for our policyholders and it sounds like you got to experience that first hand! Thank you for choosing State Farm and our office! We appreciate you!! "
Profile photo of Onward ThruFog

Onward ThruFog

July 17, 2025

5  out of  5
rating by Onward ThruFog
"I was having difficulty getting answers concerning a corporate mistakenly canceling my auto insurance account so I called Tim Smith Insurance agency and was connected to Britni. When I called and spoke with Britni , she listened well and was knowledgeable about the policies she helped explain to me. Thank you for your understanding and helpful knowledge of your policies."
We responded:
"Thank you so much for the awesome feedback on your experience with Britni and our office. We appreciate you choosing State Farm and our local office for your insurance needs! Thank you!"
Profile photo of Jonathon Zamora

Jonathon Zamora

July 11, 2025

5  out of  5
rating by Jonathon Zamora
"Britni did an excellent job with us explaining our policy and giving us the best rate would definitely recommend!"
We responded:
"Loved meeting you and Clarissa, glad we could help you! We appreciate you!"
Profile photo of Maribel Hernandez

Maribel Hernandez

July 11, 2025

5  out of  5
rating by Maribel Hernandez
"State Farm has been really affordable and helping me with first timer insurance but most importantly Jessica has been a great help. She has walked me through every detail, talk me through every single question I have and explained everything very clear to where I can understand. Jessica has been such great help, as everybody in the office."
We responded:
"Great to meet you Maribel and we really appreciate the feedback, thank you so much!"
Profile photo of Alexis Liner

Alexis Liner

July 11, 2025

5  out of  5
rating by Alexis Liner
"Great experience!! They worked with my budget to find insurance that was right for me in just one quick phone call."
We responded:
"Thanks for the feedback Alexis, we enjoyed helping you!"
Profile photo of Debbie Hayworth

Debbie Hayworth

July 8, 2025

5  out of  5
rating by Debbie Hayworth
"Such a wonderful, and friendly experience l had with Gloriana. She answered all of my questions, and was very knowledgeable. I am so happy l shopped around. Thank you."
We responded:
"Thank you so much for the wonderful words about Glorianna! So happy we were able to help you with your insurance needs. We appreciate you!! "
Profile photo of Derek Black

Derek Black

July 2, 2025

5  out of  5
rating by Derek Black
"Tim Smith and his agents are exceptionally good at what they do, and the help they give their customers. I highly recommend them for any and all your insurance needs. Shout out to Glorianna thank you for your time and patience with finding what’s best for me and my family."
We responded:
"Thank you Derek! We appreciate you and your family choosing State Farm and our office. So glad that Glorianna was there to help you with your insurance needs! "
Profile photo of Edgar Guerra

Edgar Guerra

July 2, 2025

5  out of  5
rating by Edgar Guerra
"Had a great experience, I was able to get the policy I needed, Britni was very helpful and attentive with her service definitely recommend them"
We responded:
"Thank you so much Edgar! We are happy that Britni was able to get your insurance needs taken care of this week! We appreciate you choosing our office and State Farm! "
Profile photo of Daisy Contreras

Daisy Contreras

June 30, 2025

5  out of  5
rating by Daisy Contreras
"Fue muy buena la manera en la que me atendieron siempre ayudando y con las mejores propuestas nunca pensé que pagaría tan poquito a comparación de otras aseguranzas lo recomiendo al 100 %"
We responded:
"Thank you so much Daisy! We appreciate you! "
Profile photo of Mel Castillo

Mel Castillo

June 27, 2025

5  out of  5
rating by Mel Castillo
"I would like to recommend Tim Smith office if you need any insurance coverage they are friendly and very courteous."
We responded:
"Thank you so much Mel! We strive to have the best customer service, so glad you had such a great experience! We appreciate you!! "
Profile photo of Emma Wolf

Emma Wolf

June 27, 2025

5  out of  5
rating by Emma Wolf
"Tim Smith’s office is wonderful!! Everyone up there is so friendly and are always happy to answer any questions. They explain all the different policies and benefits very clearly, and are always willing to help. I absolutely recommend them!"
We responded:
"Wow Emma, thank you so much for the wonderful words about our office and team! We appreciate you choosing State Farm and our office! "
Profile photo of Darien Venegas

Darien Venegas

June 27, 2025

5  out of  5
rating by Darien Venegas
"I spoke with Britni and Jessica who helped me find the best quote for new home owners insurance. They were attentive and available after hours when I needed it. Answered all my questions as this was so new to me. They provided me with multiple quotes that best fit my needs. I appreciate show patient they were with us. Highly recommend, they are very sweet!"
We responded:
"Thank you Darien for the awesome words about Britni and Jessica! They do a great job of finding the best coverage for our policy holders! So happy that you chose State Farm and our office! We appreciate you!! "
Profile photo of Holly Edwards

Holly Edwards

June 24, 2025

4  out of  5
rating by Holly Edwards
"Went in to get prices with the plan to change back to State Farm after sometime with Progressive. Found out that it would be cheaper but with better coverage, so I made the change. All questions answered. However, I was disappointed that I couldn’t change my homeowners insurance because of the type of Shingles that are on it. I was explained it had to do with hail storms. We have had numerous hail storms in the roof without challenges occurring. I wish State Farm would drop this and allow the shingles we have to be insured.(This is why 4 stars instead of 5.) I am glad I went in today and took care of my auto and travel trailer. I’ll be saving about $800 per year!!!"
We responded:
"Thank you Holly for choosing our office for your insurance needs! So glad that we were able to get you better coverage for a better price. We completely understand that it is frustrating for sure that we can’t insure your home currently but hopefully we can as soon as possible. We appreciate you and your feedback!! "
Profile photo of SL Control

SL Control

June 20, 2025

5  out of  5
rating by SL Control
"Britni and Jessica were very helpful and explained what would happen as needed. Highly recommend dealing with with this company."
We responded:
"Thank you so much for the awesome 5-star review! We appreciate you!!"
Profile photo of Patrick Buren

Patrick Buren

June 19, 2025

5  out of  5
rating by Patrick Buren
"They made changing insurance as easy as a walk in the park. Glad I had someone recommend them to me."
We responded:
"Thank you so much Patrick! Glad it was so easy for you, we strive to make the insurance process as simple as possible. We appreciate you choosing State Farm and our local office! "
Profile photo of Mario mata

Mario mata

June 17, 2025

5  out of  5
rating by Mario mata
"Very helpful, helped me with an issue I was havin, and was very attentive and fast to resolve the issue"
We responded:
"Thanks for the feedback Mario, we appreciate you and are here to help anytime!"